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IT Systems Manager

Position Information

Position Information

Working Title: IT Systems Manager
Role Title: Information Technology Specialist II
Posting Number: SW0180188
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

Has primary responsibility for monitoring and maintaining many critical Windows servers and assists as needed with Linux servers. Provides user support to desktop/laptop computer systems, performing installation and maintenance of software and hardware. Supports division staff by troubleshooting and configuring systems (MS Office, browsers, e-mail clients, etc.). Recommends computer systems and related software and peripherals. Takes turns with other OIS team members to be on call on nights and weekends in case of critical emergency with server systems.

Required Qualifications:

Significant experience supporting and maintaining Windows servers, Windows desktop, and MacOS. Significant experience supporting and maintaining web applications in Microsoft Windows and Linux environments. Experience with Linux. Experience with endpoint management tools (i.e. Kaseya, SCCM, Big Fix, etc.). Experience in Microsoft Active Directory and Group Policy. Experience implementing security best practices. Experience diagnosing and repairing computer hardware. Working knowledge of modern scripting languages (i.e. PowerShell). Able to work independently and effectively with a broad range of computer users and provide high quality technical support. Demonstrated ability to work in a dynamic environment and acquire new skills as needed. Strong interpersonal, communication, and organizational skills and the ability to interact comfortably and courteously with individuals in a diverse multicultural environment.

Preferred Qualifications:

In depth knowledge of Microsoft Windows IIS/Microsoft SQL Server and LAMP application stacks. In depth knowledge of patch management tools like Kaseya and Microsoft SCCM. In depth knowledge of Ubuntu/CentOS Server and Landscape management tools. In depth knowledge of the TCP/IP suite, IPv6, firewall and VPN configuration and maintenance. Experience with Wordpress and Joomla CMS software. Working knowledge of web languages (HTML, CSS, Javascript, .NET, PHP, etc.).

Employment Conditions: Must have a criminal background check, Other (Describe Below)
Must have a conviction check: Yes
Describe Other:

Willing to respond to help calls after hours.

Employment Comments:
How to Apply for this Job:

To evaluate the requirements and apply, candidates may review posting SW0180188 in its entirety at Review of applications will begin April 9, 2018 and continue until the position is filled. Applicants MUST apply on-line to be considered. If you have any questions please contact our Service Center @ 540-231-9331 or email

Employee Category: Staff (Salary)
Appointment Type: Restricted
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 5
Pay Range: Commensurate with Experience up to a budget maximum of $62,000
Department: Vice President for Outreach - Admin.
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: 8 a.m. - 5 p.m.
Posting Date: 03/23/2018
Review Begin Date: 04/09/2018
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  3. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  4. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents