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Parking Enforcement Officer

Position Information

Position Information

Working Title: Parking Enforcement Officer
Role Title: Security Officer III
Posting Number: SW0180170
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The Parking Enforcement Officer reports to the Parking Enforcement Supervisor and performs routine patrolling of University parking lots to ensure compliance with university parking rules and regulations. Primary duties include patrolling parking lots to ensure parking compliance, utilizing a hand-held computer and printer to issue parking citations, working with the parking dispatcher to verify accurate customer/account information, installing boot hardware and assisting with towing, and handling abandoned bikes on campus. Other responsibilities include responding to customer parking complaints and providing motorist assistance such as meter malfunctions, illegal parking, jump-starts, vehicle lockouts, working special events on campus such as graduation, move in/out, football games, orientation and other events. This position will also assist with snow removal during inclement weather on campus, monitor parking signs and report any problems to supervisor, and performing weekly meter collection and meter maintenance as needed. Must be able to work with a diverse and often irate clientele while providing excellent customer service. At times this position will be the first point of contact to the Virginia Tech Community, quality customer service is essential. This position will help and assist individuals with directions and parking information on campus while maintaining a positive and professional attitude. Must be able to work a alternate work schedule (Wednesday-Friday 11:30am – 8:30pm, Saturday and Sunday 9:30am – 6:30pm).

Required Qualifications:

- Demonstrated customer service experience that includes the ability to work with diverse and irate customers
- Basic computer skills.
- Possess a current valid driver’s license.
- Ability to safely operate a three wheeled motorized vehicle and or a bicycle
- Ability to move and handle up to 50 lbs. or more
- Ability to stand and walk for long periods of time
- Ability to work in a variety of weather conditions as needed.
- Must be available to work evenings and weekends (Monday-Wednesday 12noon-8:30pm and Sat. & Sun 7am-3:30pm).

Preferred Qualifications:

- Previous security, parking enforcement or related experience
- Knowledge of university parking rules and regulations
- Familiarity with Virginia Tech campus
- Data entry experience
- Experience using a two way radio
- Previous experience working in higher education environment

Employment Conditions: Must have an acceptable and safe driving record, Emergency Personnel - health & safety related, Alternate work schedule - If other than M-F, 8-5 please describe below, Must have a driver's license check
Must have a conviction check: Yes
Describe Other:

- Must have and maintain a valid driver’s license
- Emergency Personnel – weather related
- Emergency Personnel – facilities related
- Emergency Personnel – health & safety related
Alternate work schedule (subject to change)
Monday-Wednesday 12noon-8:30pm and Sat. & Sun 7am-3:30pm.

Employment Comments:
How to Apply for this Job:

Interested applicants should complete an online application at, posting #SW0180170. This posting will close on March 21, 2018.

Employee Category: Staff (Salary)
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 3
Pay Range: Commensurate with Experience
Department: Parking Services
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Monday-Wednesday 12noon-8:30pm and Sat. & Sun 7am-3:30pm.
Posting Date: 03/09/2018
Review Begin Date: 03/21/2018
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your training and/or experience in security or a related area.

    (Open Ended Question)

  2. * Are you available and willing to work evening and weekend hours?
    • Yes
    • No
  3. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  4. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  5. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  6. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References