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Applications Administrator & DevOps Programmer

Position Information

Position Information

Working Title: Applications Administrator & DevOps Programmer
Faculty Rank: Lecturer
Role Title: Professional Faculty
Posting Number: AP0180035
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The successful candidate filling this position will act as a key member of the Technology -enhanced Learning and Online Strategies (TLOS) Learning Systems (technical) team, reporting to the Senior Director of Learning Systems.

TLOS, a division of Virginia Tech Information Technology, is responsible for the technology infrastructure used at Virginia Tech for various systems related to teaching and learning. These systems include, but are not limited to Canvas (our Learning Management System), EvaluationKIT (our end of semester course evaluation system), our Networked Learning Initiatives system, WordPress installations, video conferencing systems, and our video content management system. It is expected that this tool portfolio will grow.  Furthermore, we are transitioning much of our local infrastructure to AWS and this person will be integral to our future here.

Core Responsibilities:

Performs both routine and project based application administration duties on teaching and learning systems.

Moves applications from a local hosted model into the cloud (AWS) and supports our cloud environment

Handles escalated support tickets (Tier 3 support) that require someone with deep systems knowledge

Works collaboratively with other teams within TLOS to meet project goals and organizational objectives.

Works with the TLOS Development team to put development projects into pilot and production stages.

Escalates issues to software vendors and works through problems with them.

Works as a backup to both our full time systems administrator (Linux based systems) and our other application administrator, as part of a small systems support team.

Required Qualifications:

Bachelor’s degree in computer science, engineering, or equivalent field (IS, BIS, etc) or Bachelor’s degree with extensive work experience in the field.

Experience in application administration and setup for large, complex, distributed web-based systems.

Basic understanding of relational databases and SQL.

Experience working in a Linux command line environment.

Documented background and deep expertise in troubleshooting application problems.

Strong verbal and written communication skills.  Especially, skilled in communicating technical topics to non-technical people.

Preferred Qualifications:

DevOps experience in a cloud-heavy environment, like AWS or Azure.  Knowledge of offerings, pricing, and deployment models.

Proficiency with source control systems such as Subversion or Git.

Understanding of protocols related to network applications, such as HTTP, SSL,
SMTP, LDAP, and SOAP.

Familiarity with Java development tools and libraries, such as Maven, Eclipse,
Hibernate, JSF, and Spring.

Experience with configuration management tools like Chef, Ansible, Puppet, etc.

Experience with Oracle and/or MySQL database platforms.

Programming and/or scripting experience in Java, PHP, Perl, Bash, and/or Ruby.

Blogging experience using Blogger, WordPress, or similar.

Experience supporting and using video based communications tools like Skype,
Google Hangouts, or Webex.

Experience with Layer 2 and Layer 3 networking as well as global DNS

Experience working in higher education; knowledge of the LTI standard and LMS systems more generally.

Oncall, production systems experience; demonstrated ability to support mission-critical applications.

Communications skills that provide us confidence the candidate can work effectively with cloud software/system providers.

Employment Conditions: Must have a criminal background check
Must have a conviction check: Yes
Describe Other:
Employment Comments:
How to Apply for this Job:

For a full description of the position and requirements, and to apply, please go to www.jobs.vt.edu, posting #AP0180035. Attach a resume, cover letter, and list of three professional references to the online faculty application. Review of applications will begin on March 2nd and continue until the position is filled. Individuals with disabilities desiring accommodations should notify the search chair, Brian Broniak or hrservicecenter@vt.edu by the review date.

Employee Category: Administrative and Professional Faculty
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Tenure Status: Non-Tenure Track
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Range: Commensurate with Experience
Location: Blacksburg
Department: Technology-enhanced Learning and Online Strategies
Location, if not Blacksburg: Blacksburg
Location Zip Code: 24061
Work Schedule: 8-5, M-F
Job Posting Date: 02/02/2018
Review Begin Date: 03/02/2018
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/83697

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  2. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents