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Preston's Server

Position Information

Position Information

Working Title: Preston's Server
Role Title: Food Service Technician I
Posting Number: SW0160788
About Virginia Tech:

Virginia Tech, founded in 1872 as a land-grant institution, is currently ranked as a Top 25 Public University by US News & World Report and a Top 25 Public Research University by the National Science Foundation. Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto: Ut Prosim (That I May Serve). As the Commonwealth’s most comprehensive university and its leading research institution, Virginia Tech serves a diverse population of 30,000+ students and 8000+ faculty and staff from over 100 countries, and is engaged in research around the world. Invent the Future at Virginia Tech.

Position Summary:

Provide superior customer service to visitors of Preston’s Restaurant. Greet guests and present the menu, make recommendations or share additional information upon request. Check food items and serving items for quality, correct any issues, and serve food/drinks orders. Fill drink orders and ensure a superior meal experience. Delivers checks and collects payments. Prepares tables for guests including clean tablecloths and napkins, full condiments, arranging glassware and flatware, etc. Follows all relevant health department regulations.

Required Qualifications:

- Hotel or restaurant server experience including set up, service and clean up.
- Skilled in delivery of plated meals.
- Excellent customer service skills and the ability to handle customer problems, complaints and diffuse tense situations.
- Ability to understand and follow instructions, in particular as it applies to cash and credit card handling to meet Payment Card Industry requirements.
- Strong problem solving and decision making skills.
- Strong math skills for itemized checks, application of service charges, and tender exchange.
- Must be able to work effectively within a team, address critical situations and provide exceptional customer service.
- Must be able to balance time between meeting guests needs as well as working with kitchen staff to provide quick and accurate turn-around time.
- Must be available to work a flexible schedule to include nights, weekends and holidays.

Preferred Qualifications:

- Fine dining experience, as well as experience hosting and cashiering.
- Knowledge of Point of Sales Systems, preferably MICROS and reservation systems, preferably Open Table.
- Knowledge of Payment Card Industry requirements.
- Knowledge of food, alcohol, specialty drinks and wine menus in a fine dining atmosphere.

Employment Conditions:
Must have a conviction check: Yes
Describe Other:

Must be available to work days, nights, weekends, and holidays.

Employment Comments:
How to Apply for this Job:

Interested applicants must complete an online application at www.jobs.vt.edu, search for posting SW0160788.

Employee Category: Hourly Wage Staff, limited to 1500 hrs/year
Appointment Type: Temp, non-salaried wage
If restricted or temporary, enter end date:
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Part-time
If part time, enter Percent Time:
Pay Band: 1
Pay Range: $2.45 plus tips
Department: The Inn at Virginia Tech
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Varies to include days, nights, weekends, and holidays.
Posting Date: 10/07/2016
Review Begin Date: 10/21/2016
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/70045

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  2. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References