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Case Manager

Position Information

Position Information

Working Title: Case Manager
Role Title: Human Resource Analyst I
Posting Number: SW0170626
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

Reporting to the Assistant Vice President for Equity & Accessibility, the Case Manager often serves as the initial point of contact for several units in the Office for Equity and Accessibility and must ensure matters are handled in a sensitive and confidential manner.
The Case Manager will support the units in the Office for Equity and Accessibility. This position will create and maintain case files for Title IX and compliance investigators, send out appropriate ADA forms, track ADA forms, maintain a database related to ADA forms and records, and assist with commencement related activities. The incumbent may assist with providing guidance to students and employees in completing complaint forms; obtaining relevant information from required parties; organizing and maintaining investigative files, and scheduling appointments; and supporting the daily activities of the unit including, but not limited to: triaging calls, referring issues to the appropriate resource, handling correspondence, developing and maintaining systems for tracking and retrieving data including data related to mandated workshops, generating and reconciling reports, assisting in preparing information to meet internal and external reporting requirements, assisting with event preparation and coordination, and other duties as assigned.

Required Qualifications:

-Bachelor’s degree in a related field or equivalent combination of education and experience with employee and/or student conflict management, or case management.
-Proficiency with software applications such as Microsoft Word, Excel, PowerPoint, management of records
-Ability to work with sensitive and stressful situations in a professional and confidential manner
-Excellent interpersonal and organizational skills
-Excellent communication skills, including the ability to communicate with large and diverse audiences
- Knowledge of EO/AA laws and principles of equity and diversity
-Ability to monitor case management using a database
–Ability to support the development of a campus culture that values and promotes diversity
-Ability to work collaboratively with students, faculty, staff, administrators, and partners.

Preferred Qualifications:

- Strong administrative skills
- Case management experience in a legal or regulatory compliance environment
- Experience with Title IX, Title VII, and ADA laws and principles
- Experience in equal opportunity, affirmative action, or human resources

Employment Conditions: Alternate work schedule - If other than M-F, 8-5 please describe below
Must have a conviction check: Yes
Describe Other:

Position is only 32 hours a week. Work schedule to be determine once successful candidate is identified.

Employment Comments:
How to Apply for this Job:

For a complete listing of position qualifications, and to apply, please visit, and search for posting #SW0170626. Review of applications will begin on August 21, 2017.

Employee Category: Staff (Salary)
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Part-time
If part time, enter Percent Time: 80%
Pay Band: 4
Pay Range: Commensurate with Experience
Department: Equity & Accessibility
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Monday - Friday, 8am - 5pm, Exact hours TBD
Posting Date: 08/07/2017
Review Begin Date: 08/21/2017
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  2. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  3. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  4. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents