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Undergraduate Advisor

Position Information

Position Information

Working Title: Undergraduate Advisor
Role Title: Education Support Specialist II
Posting Number: SW0170933
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The Advising Center in the Physics Department serves the needs of undergraduate students. We are seeking a team member to assist with meeting these needs. The Undergraduate Advisor’s primary responsibilities will be:
• Advising students
• Management of course timetable
• Maintenance of classroom operating schedules
• Submission of grade changes for faculty and instructors
• Assistance with student course registration issues, such as processing overload requests, change of major and force-add, research and independent study forms
• Copy exams
• Conduct information Sessions for prospective students
• Management of bulletin boards
• Other administrative support as needed, including responding to telephone and email inquiries, assisting students and faculty to access various support resources, and submitting updates for website when required

Required Qualifications:

•Administrative and/or academic support experience
•Experience with software such as Microsoft Word, Access, and Excel
•Experience with event planning
•Ability to work both independently and as a team
•Excellent interpersonal and communication skills and ability to work comfortably with all individuals in a diverse, multicultural environment
•Ability to use discretion in working with confidential information
•Strong organizational and problem solving skills
•Desire to work with students, faculty, and staff
•Ability to manage student and visitor traffic

Preferred Qualifications:

•Working knowledge of Virginia Tech academic/advising policies and procedures
•Experience with BANNER, Hokie SPA, Banner Document Management and Student Success Collaborative
•Experience with social media such as Facebook and twitter

Employment Conditions:
Must have a conviction check: Yes
Describe Other:
Employment Comments:
How to Apply for this Job:

To apply, applicants must complete the online application at, posting #SW0170933, and submit a cover letter, and resume as an attachment to the application. Job posting will close December 17, 2017.

Virginia Tech is an Equal Opportunity/Affirmative Action Institution.

Employee Category: Staff (Salary)
Appointment Type: Restricted
If restricted or temporary, enter end date:
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 3
Pay Range: $30,000-$35,000
Department: Physics
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Mon-Fri or as required
Posting Date: 12/04/2017
Review Begin Date:
Job Close Date: 12/17/2017
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your past experience doing mail merges.

    (Open Ended Question)

  2. * Please describe any experience with word processing and spreadsheets (Microsoft Word, Excel or similar software).

    (Open Ended Question)

  3. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  4. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  5. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  6. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
Optional Documents
  1. List of References