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ECE Student Services Receptionist

Position Information

Position Information

Working Title: ECE Student Services Receptionist
Role Title: Administrative & Office Specialist III
Posting Number: SW0170937
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The Bradley Department of Electrical and Computer Engineering seeks applicants for the position of Front Desk Receptionist in ECE Student Services. This position serves as first point of contact for visitors and provides support for operational functions. Duties include, but are not limited to, greeting and directing students, faculty, staff and other visitors to the appropriate location; data entry, both paper and electronic student file management (for approximately 1200 undergraduate students and 800 graduate students); providing support for graduate admissions; assisting with event planning; updating graduate student database; maintaining general ECE Student Services email account and distributing emails to the appropriate advisor when needed; supporting Student Services staff, and other duties as assigned. Candidate should have strong organizational, communication and interpersonal skills and the ability to work in a highly professional manner with a diverse group of visitors to the suite. It is essential that the candidate possess exceptional customer service skill and the ability to excel in a team environment. Additionally, the candidate must be dependable, be able to work independently and exercise judgement and confidentiality in working with people, information and problems.

Required Qualifications:

- Administrative support or receptionist experience in an office setting.
- Proficiency with computer applications such as Microsoft Word, Excel and other database software.
- Experience with office equipment such as copier, scanner, etc.
- Excellent communication skills and ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.
- Ability to work with a team based environment.
- Ability to maintain confidential information.
- Must show initiative and strong ability to prioritize multiple assignments.
- Must be detail-oriented and work with a high level of accuracy.

Preferred Qualifications:

- Experience as a receptionist in a high-traffic environment.
- Familiarity with the graduate admissions process at Virginia Tech.
- Experience analyzing and interpreting university policies and procedures.
- Experience with Banner.
- Familiarity with Student Success Collaborative-Campus system.
- Experience working with international student populations, including undergraduate and graduate.
- Experience with event planning.
- Familiarity with Electrical and Computer Engineering undergraduate and graduate programs.
- Experience working in a University setting.

Employment Conditions:
Must have a conviction check: Yes
Describe Other:
Employment Comments:
How to Apply for this Job:

To apply, applicants must complete the online application at www.jobs.vt.edu, posting #SW0170937, and submit a cover letter, resume and list of three professional references as an attachment to the application. Review of applications will begin on December 11, 2017.

Employee Category: Staff (Salary)
Appointment Type: Restricted
If restricted or temporary, enter end date: renewed yearly
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 3
Pay Range: commensure with experience
Department: Electrical & Computer Engineering
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: 8-5
Posting Date: 11/29/2017
Review Begin Date: 12/11/2017
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/81930

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  2. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

  3. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  4. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents