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Web Engagement Manager

Position Information

Position Information

Working Title: Web Engagement Manager
Faculty Rank: Lecturer
Role Title: Professional Faculty
Posting Number: AP0170295
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The Web Engagement Manager for the Office of the Executive Vice President and Provost plans, designs, implements, and maintains the components of various websites and digital communication platforms, including the Provost’s Office main website and associated webpages, social media accounts, visual and audio assets, and other online stakeholder engagement resources. Projects and responsibilities can vary from website/webpage development and design to formatting of editorial content for web communication to mobile applications and email strategy and outreach. As a key member of the Provost’s Office communication team, the Web Engagement Manager works closely with the Associate Vice Provost for Communication as well as faculty and administrators to communicate effective and timely information related to academic, research, programmatic, stakeholder engagement, and university-level strategic initiatives. This position requires a strategic thinker who can contribute creative skill and experience to a multidisciplinary, comprehensive, and continually evolving communications infrastructure.

The Web Engagement Manager assumes the lead role in managing additions and maintenance of websites via the University’s content management system, and is required to have significant working knowledge of HTML, CSS, PHP, and other technologies. The ability to work in/with groups to properly structure new sites or redesign existing sites to be more logical, user friendly, and professional is critical. Managing information architecture, hierarchy, navigation and interface design; ensuring compliance with University branding guidelines and procedures; and tracking, interpreting, and reporting on web traffic and analytics data is also critical.

Required Qualifications:

- Bachelor’s degree in web design, web development, information technology or related field or equivalent combination of education and training.
- Demonstrated experience in web development and design.
- Experience creating, updating, and maintaining content on several websites simultaneously.
- Demonstrated experience with content management systems.
- Demonstrated experience with website design programming languages such as PHP, HTML, CSS, Javascript, JQUERY, SQL.
- Experience with a variety of computer software applications such as Microsoft Office, Adobe Creative Suite, HTML, and XML.
- Experience with Google Analytics and various social media analytics resources.
- Record of managing multiple priorities and functioning as part of a team.
- Superior interpersonal and communication skills.
- Exercise good judgment; solve problems promptly, effectively, and creatively.
- Act in a professional manner as a representative of the University.
- Project a consistently professional and positive image to coworkers, the campus, community, and all internal and external stakeholders.
- Create and maintain a positive, productive, customer/constituent-focused environment.
- Work cooperatively and collaboratively with others to achieve university goals.
- Promote the highest standards of professional, personal, and creative integrity.

Preferred Qualifications:

- Master’s degree in web design, web development, information technology or related field or equivalent combination of professional experiences.
- Project management experience.
- Knowledge of UX best practices and strategies.
- Experience working with Ensemble, WordPress, and Drupal content management systems.
- Experience working in a higher education environment.
- Demonstrated experience designing creative web user interfaces.
- Experience collaborating with freelance teams and overseeing work both internally and externally.

Employment Conditions:
Must have a conviction check: Yes
Describe Other:
Employment Comments:
How to Apply for this Job:

Qualified applicants must electronically submit online application, cover letter, and resume/curriculum vitae to Apply to posting AP0170295. Applicant screening will continue until the position is filled.

Employee Category: Administrative and Professional Faculty
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Tenure Status: Non-Tenure Track
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Range:
Location: Blacksburg
Department: Provost - Administration
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: M-F 8am to 5pm
Job Posting Date: 11/15/2017
Review Begin Date:
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  2. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
Optional Documents
  1. List of References