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Security Center Representative

Position Information

Position Information

Working Title: Security Center Representative
Role Title: Emergency Coordinator I
Posting Number: SW0170522
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

The Security Center Representative provides security, safety and community services to University employees, students, and visitors. This position is responsible for monitoring and utilizing the campus video surveillance system for the purposes of deterring and providing information regarding criminal and safety incidents, activating the University’s emergency notification system, answering calls on the department’s main line and providing assistance or forwards to the Regional 911 Center as needed, monitors direct and silent emergency alarms notifying responsible parties, and answers non-emergency calls for assistance. The security center representative also enters, updates and retrieves information from a variety of computer systems, receives requests for information regarding vehicle registration, driving records and warrants, student information, and parking information, and provides pertinent data. Monitors several complex public safety radio frequencies, operates a variety of communications equipment, including radio consoles, telephones, and computer systems. This position may assist in providing on-the-job training for Security Center Representative and submit progress reports and evaluations on trainees. This position is considered essential personnel, which requires reporting to work during adverse weather conditions.

MULTIPLE POSITIONS AVAILABLE.

Required Qualifications:

- Demonstrated customer service experience.
- Significant computer experience such as data entry.
- Must have the ability to effectively organize, prioritize, and handle several work tasks simultaneously.
- Excellent communication skills in person and on the telephone with the ability to speak clearly and concisely.
- Ability to effectively interact with a diverse clientele.
- Ability to understand, interpret, and follow policies and procedures.
- Must be able to work independently or with others in an isolated environment for long periods of time.
SPECIAL REQUIREMENTS:
-Willingness and/or ability to work rotating shifts, including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; and wear a uniform.
-Must successfully pass a criminal history/background check and a psychological assessment. State law requires successful candidate to be a U.S. citizen.
- Must be able to give credible testimony in court.

Preferred Qualifications:

- Associate’s Degree and/or equivalent training/experience with law enforcement, security, communications or corrections.
- Experience operating a variety of communication hardware such as phone, two-way radio, or paging systems in a high volume environment.
- Experience using Microsoft Office software.
- Experience dispatching law enforcement, fire and/or emergency medical services.
- Experience answering complaints and providing information in a public contact environment.

Employment Conditions: Emergency Personnel - health & safety related
Must have a conviction check: Yes
Describe Other:

Successful completion of a psychological assessment is required. Selected applicants must attend Basic Dispatch school and become VCIN/NCIC certified within the first year of employment.
Willingness and/or ability to work rotating shifts, including nights, holidays, and weekends; work on an on-call-basis; work irregular duty assignments; and wear a uniform.
This position is designated safety sensitive. Candidates for employment are required to have a criminal history check, including fingerprinting and a pre-employment drug screen. Incumbents are subject to random, reasonable suspicion and post accident drug and alcohol screening.

Employment Comments:

This position is designated safety sensitive. Candidates for employment are required to have a criminal history check, including fingerprinting. Incumbents are subject to random, reasonable suspicion and post accident drug and alcohol screening.

Must undergo an extensive background check and credit history check, with satisfactory results.

Successful completion of a psychological assessment is required. Selected applicants must attend Basic Dispatch school and become VCIN/NCIC certified within the first year of employment.

Willingness and/or ability to work rotating shifts, including nights, holidays, and weekends; work on an on-call-basis; work irregular duty assignments; and wear a uniform.

How to Apply for this Job:

To apply, applicants must complete the online application at www.jobs.vt.edu, posting #SW0170522. As an option, a cover letter, resume and list of references may be attached to the application. Review of applications will begin on July 17, 2017.

Employee Category: Hourly Wage Staff, limited to 1500 hrs/year
Appointment Type: Temp, non-salaried wage
If restricted or temporary, enter end date:
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Part-time
If part time, enter Percent Time:
Pay Band: 3
Pay Range: Commensurate with Experience
Department: Police
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Rotating Shift Work including nights, weekends and holidays
Posting Date: 07/07/2016
Review Begin Date: 07/17/2016
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/77762

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you available to work all rotating shifts including nights, holidays and weekends?
    • Yes
    • No
  2. * Have you ever been convicted for any violation(s) of law, including misdemeanors?
    • Yes
    • No
  3. * If you have you ever been convicted for any violation(s) of law, including misdemeanors YES, please provide the following: Description of Offense, Statute or Ordinance (if known), Date of Charge, Date of Conviction, and County, City, State of Conviction:

    (Open Ended Question)

  4. * Have you ever been convicted for moving traffic violations?
    • Yes
    • No
  5. * If you have you ever been convicted for moving traffic violations, please provide the following: Description of Offense, Statute or Ordinance (if known), Date of Charge, Date of Conviction, and County, City, State of Conviction:

    (Open Ended Question)

  6. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  7. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
  4. Other Doc
  5. Other Doc #2