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Ticket Office/Passport Services Coordinator

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Position Information

Position Information

Working Title: Ticket Office/Passport Services Coordinator
Role Title: Administrative & Office Specialist III
Posting Number: SW0170454
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

Assists with managing all facets of day-to-day operations of the Student Engagement and Campus Life Ticket Office and Squires Passport Acceptance Facility (PAF). Main focus will be providing quality customer service and assisting with supervision of student employees.

Required Qualifications:

Experience working accurately and with attention to detail in a high volume sales environment; previous cash handling experience; customer service experience; supervisory experience; working knowledge of computer applications, such as Microsoft Office Suite and basic internet navigation; ability to meet and interact with the general public with courtesy.

Preferred Qualifications:

Experience with Banner Finance or similar softwares, basic web design, and ticketing systems; experience in general accounting/ bookkeeping. Passport Agent Certification.

Employment Conditions: Alternate work schedule - If other than M-F, 8-5 please describe below
Must have a conviction check: Yes
Describe Other:

8:00-5:00 Monday-Friday Nights & Weekends as Needed.

Employment Comments:
How to Apply for this Job:

Apply to posting on www.jobs.vt.edu.

Employee Category: Staff (Salary)
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Non-exempt: Eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 3
Pay Range:
Department: Student Engagement & Campus Life
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: 8:00-5:00 Monday-Friday Nights & Weekends as Needed
Posting Date: 06/16/2017
Review Begin Date: 06/28/2017
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/77163

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  2. Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  3. How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  4. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents