Skip to Main Content

Systems Technician

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Position Information

Position Information

Working Title: Systems Technician
Role Title: Information Technology Specialist I
Posting Number: SW0170451
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

Reporting to the Assistant Director of Finance, VTES, the Systems Technician provides technical guidance and support for the Virginia Tech Electric Service computing systems including the Customer Information/Billing System, Customer web portal, Meter Reading system, and the Meter Calibration system as well as interfacing with VPAS for support of desktop systems. Performs analytical and programming functions in the maintenance and enhancement of existing programs; analyzes and resolves production system problems; tests all system software enhancements before moving to production system; writes, modifies and tests custom reporting to provide information necessary for management and business operations; and documents system modifications. Provides consultative services and training throughout department relating to the systems supported and reporting.

Required Qualifications:

- Bachelor’s degree in business, information technology, or related area, or equivalent training and/or experience.
- Experience in administering system upgrades and enhancements.
- Experience in analysis of customer needs.
- Basic knowledge of SQL and/or relational database systems.
- Knowledge of software such as MS Access, Crystal Report Writer, and/or general office software.
- Ability to write technical system documentation.
- Ability to work well with others and to communicate effectively.
- Ability to work with detail, independently, and with minimal supervision.
- Must be able to safely move and handle items weighing up to 35 pounds.

Preferred Qualifications:

- Experience working with billing and metering systems.
- Experience implementing software including working with consultants, completing RFPs, testing system functionalities, suggesting improvements. and proposing solutions to meet user needs.
- Experience working with customer web portals.
- Experience training users in system operations.

Employment Conditions:
Must have a conviction check: Yes
Describe Other:

- May need to work additional hours outside of normal schedule to meet the needs of the department.

Employment Comments:
How to Apply for this Job:

Applicants must complete the online application at www.jobs.vt.edu Posting #SW0170451, and submit a cover letter, resume, and a list of three references as attachments to the application. For full consideration, candidates are encouraged to apply by June 29, 2017.

Employee Category: Staff (Salary)
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 4
Pay Range: Commensurate with Experience
Department: FS - VTES - VA Tech Electric Svc
Work Location: Blacksburg
Location, if not Blacksburg:
Location Zip Code: 24061
Work Schedule: Monday - Friday, 8 am - 5 pm
Posting Date: 06/15/2017
Review Begin Date: 06/29/2017
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link: http://listings.jobs.vt.edu/postings/77132

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  3. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (www.higheredjobs.com)
    • Higher Education Recruitment Consortium - HERC (www.hercjobs.org)
    • Diverse Jobs (www.diversejobs.net)
    • Insight Into Diversity (www.careers.insightintodiversity.com)
    • Indeed (www.indeed.com)
    • Roanoke Times Online (www.jobs.roanoke.com)
    • Commonwealth of Virginia Jobs (www.jobs.virginia.gov)
    • Virginia Tech job site (www.jobs.vt.edu)
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  4. Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents
  1. Other Doc