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Systems Analyst

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Position Information

Position Information

Working Title: Systems Analyst
Role Title: Information Technology Specialist I
Posting Number: SW0170151
About Virginia Tech:

Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.

Position Summary:

Systems Analyst assists in daily operations of Banner processes such as supporting applicants, awarding information, and student notification. This position generates reports based on requirement from Processing and Client Services as needed, assists in troubleshooting all system-related processing problems and provides resolution, provides testing and feedback of new and updated processes and reports, and assists in ensuring system compliance and data integrity. Develops financial aid training materials and provides system training for users within the Financial Aid department, creates and maintains documentation for all processes, implemented and theorized, and performs other duties, as assigned.

Required Qualifications:

- Bachelor’s degree in computer science, information management or related field or equivalent level of training and/or experience.
- Knowledge such as Oracle database structure and Microsoft Office (Word, Excel, Access).
- Experience in writing simple to complex SQL’s, Object-oriented programming, HTML, or PHP.
- Demonstrated ability to develop automated reports for data retrieval and analysis and familiarity with report-writing programs and integration with MS products.
- Excellent functional and technical documentation skills.
- Must be able to work collaboratively with Financial Aid staff, IT staff, and other departments to resolve programmatic issues, implementation of Banner system enhancements, and establish production schedules.
- Strong attention to detail to verify that reports created and stored are correct and updated when Banner upgrades or modifications are made that affect data parameters in the reports.
- Ability to meet competing deadlines while maintaining compliance.
- Must be able to generate timely letters and e-mail messages to students regarding missing information, award notifications, satisfactory academic progress, and consumer information, in accordance with federal regulations.
- Ability to effectively communicate with external parties to resolve design and operational issues as may arise with complex software systems.
- Ability to handle a large volume of work and effectively multi-task in a deadline oriented environment.
- Ability to effectively communicate with technical and non-technical personnel.
- Strong organizational and interpersonal skills.

Preferred Qualifications:

- Experience with Oracle-based systems such as BANNER.
- Knowledge of financial aid regulations and procedures.
- Experience developing and maintaining clear and concise procedural and problem solving documentation.
- Knowledge of and ability to apply federal regulations governing student financial aid.
- University experience in financial aid and/or administrative information systems.

Employment Conditions: Must have a criminal background check
Must have a conviction check: Yes
Describe Other:
Employment Comments:
How to Apply for this Job:

To apply applicants must complete the online application at, posting #SW0170151, and submit a cover letter, resume and list of references as an attachment to the application. Review of applications will begin on March 15, 2017

Employee Category: Staff (Salary)
Appointment Type: Regular
If restricted or temporary, enter end date:
FLSA Status: Exempt: Not eligible for overtime
Academic Year or Calendar Year: Calendar Year
Percent Employment: Full-time
If part time, enter Percent Time:
Pay Band: 4
Pay Range: Commensurate with Experience
Department: University Scholarships & Fin Aid
Work Location: Blacksburg
Location, if not Blacksburg: United States
Location Zip Code: 24061
Work Schedule: M - F, 8 am - 5 pm
Posting Date: 02/27/2017
Review Begin Date: 03/15/2017
Job Close Date:
Restricted to university employees only? No
Equal Opportunity/Affirmative Action Statement:

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.

Reasonable Accommodation Statement:

If you are an individual with a disability and desire accommodation please contact the hiring department.

Quick Link:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only).
    • Yes
    • No
  2. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  3. * How did you first learn about this job opening?
    • Chronicle of Higher Education - online
    • Chronicle of Higher Education - print
    • Higher Ed Jobs (
    • Higher Education Recruitment Consortium - HERC (
    • Diverse Jobs (
    • Insight Into Diversity (
    • Indeed (
    • Roanoke Times Online (
    • Commonwealth of Virginia Jobs (
    • Virginia Tech job site (
    • Facebook
    • LinkedIn
    • Twitter
    • Job Fair (please describe below)
    • Journal (please describe below)
    • Listserv (please describe below)
    • Newspaper - print (please describe below)
    • Professional Conference (please describe below)
    • From a friend/acquaintance not associated with Virginia Tech (please name below)
    • From a Virginia Tech employee/representative/recruiter (please name below)
    • Veteran related event/site (please describe below)
    • Virginia Employment Commission - VEC
    • Other Virginia Tech affiliated website (please describe below)
    • Other job board such as Simply Hired, Career Builder, etc. (please describe below)
    • Other - Not listed (please describe below)
  4. * Please describe recruiting source identified in previous question (if applicable):

    (Open Ended Question)

Required Documents

Required Documents
  1. Resume/Curriculum Vita
  2. Cover Letter
  3. List of References
Optional Documents